C-212FederalImmigration
Login to subscribe to this bill

C-212 (45-1) - Department of Citizenship and Immigration Ombud Act

Chamber

commons

Stage

1st Reading

Introduced

Jun 18, 2025

Progress

This bill creates an independent Ombud office to investigate fairness and discrimination complaints against Canada's immigration department.

Key Changes

  • Creates a new independent Office of the Ombud for the Department of Citizenship and Immigration
  • Establishes a process for any person to file complaints about unfair or discriminatory treatment by IRCC
  • Gives the Ombud power to summon witnesses, compel documents, and conduct formal investigations
  • Requires the Minister to respond to the Ombud's recommendations and explain any that are not followed
  • Requires the Ombud to submit annual reports and special reports to Parliament, which must be made public
  • Mandates a parliamentary review of the Act every five years

Gotchas

  • The Ombud can only make recommendations — they cannot overturn or change IRCC decisions directly, so enforcement depends on the Minister's willingness to act.
  • The Ombud generally cannot investigate matters that occurred before the office was established, unless the Minister specifically requests it.
  • The Ombud may refuse or stop investigating a complaint if the complainant has not first exhausted other available remedies, which could create a barrier for some complainants.
  • The Ombud does not have access to Cabinet confidences, which could limit the scope of some investigations.
  • The office is subject to the Access to Information Act and Privacy Act, meaning its records could be subject to access requests, but also that personal information it holds is protected.
  • This is a private member's bill, meaning it faces a more difficult path to becoming law compared to government-sponsored legislation.

Who's Affected

  • Immigrants, refugees, and people applying for citizenship who interact with IRCC
  • The Department of Citizenship and Immigration (IRCC) and its staff
  • The Minister of Citizenship and Immigration
  • Racialized and marginalized communities who may face systemic discrimination in immigration processes
  • Immigration lawyers and advocates who assist clients with IRCC matters

Summary

Bill C-212 establishes the Office of the Ombud for the Department of Citizenship and Immigration. The Ombud would be an independent officer appointed by the Governor in Council, with approval from both the Senate and House of Commons, to a seven-year term. Their job is to examine whether Immigration, Refugees and Citizenship Canada (IRCC) is treating people fairly, without bias, racism, or discrimination — including systemic racism and systemic discrimination. Anyone who believes they were treated unfairly by IRCC can file a complaint with the Ombud. The Ombud can investigate complaints, launch their own investigations, review departmental policies and programs, and make recommendations to the Minister. After investigations, the Ombud must report findings to both the Minister and the complainant, and the Minister must respond explaining what action was or was not taken. The bill was introduced as a private member's bill by MP Jenny Kwan. It reflects longstanding concerns from immigration advocates and affected communities about bias and unequal treatment within Canada's immigration system. The office would report annually to Parliament and could issue special reports on urgent matters.

Automatically generated from bill text using Claude

Vibes

0 responses

Support 0
Neutral 0
Oppose 0
login to share your opinion
login to share your opinion
login to share your opinion